FAQs 2018-12-06T09:32:17+00:00

FAQs

FAQs for company

Q:How about MEDEKY brand?

MEDEKY is Top 3 famous fitness equipment manufacturer brand of China.

-We produce fitness equipment more than 15years.

-Have two 5000 m² factories and one trading company

-Warranty two year quality

Q:How do you control quality?

We passed ISO9001, ISO14000, CE,ROSHS, EN ISO-20957, SASO, BACI and etc…

We have a strict system to control quality,100% material quality checking and double testing before packing.Testing picture and video will be sent customer to checking.

Q:How about your payment method?

Accept payment through T/T(bank transfer), Paypal, West union, Money grams and L/C at sight..

FAQs for product

Q.What product you can provide?

Treadmill, exercise bike, elliptical trainer, air walker, six pack care, AB machine, sit up bench, fold bench, dumbbell and barbell weight bench, ride machine, climb machine ,dip station, GYM equipment and etc..

Q.What is your MOQ?

Most of our order is full containers. Some customer choose 2-3 types to fill one full container.We advise you choose full container or choose within 2 types for one 20ft, within 3 types for one 40HQ.

If you want to put drop order, it is accepted, price is higher than mass order.

Q:What about your deliver time

Sample order delivery is 2-7days, mass order is 20-30days, repeat order is 15-25days.

Q.Can I use our logo on product?

Most customer put LOGO on product and carton.Please consider these two place.

Q.Could we use MEDEKY LOGO on product?

MEDEKY is designed by Chinese famous designer, Our LOGO is sold in Italy, Singapore,Poland and Mexico.It is our honor to get your require to ask us print MEDEKY on products.And if you choose to print MEDEKY on product, we are glad to give you 1% discount of order.

Q.Can we change product color?

We can accept customized color and please give us international Pantone card No.Then we discuss together.

Q.What about product packing?

There is mail packing and real shop packing two types, you can choose based on your condition.

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